Terms & Conditions
The following are the terms and conditions of your use of the Sedoe web site.
By accessing this site you indicate your acknowledgment and acceptance of these terms and conditions.
Disclaimer of Liability of Sedoe.
Sedoe makes no warranty, guarantee or promise (express or implied) concerning the content or accuracy of the information provided through this site.
The pages of Sedoe represent the developers' personal views and do not necessarily represent the views of Sedoe.
Sedoe specifically disclaims any liability for any loss or damage arising out of, or in any way connected with access to or use of this site, including liability associated with any viruses which may infect a user's computer equipment.
Disclaimer of Liability for Information on Other Sites
Sedoe is not responsible for the contents of any pages linked or referenced through this site. Sedoe makes no warranty, guarantee or promise (express or implied) concerning the content or accuracy of the information linked or referenced through this site.
The presence of a hyper-link from a page on Sedoe does not imply any kind of endorsement of the content of these pages or links by that organization.
Copyright
All documents on this site incorporate a link clarifying the copyright status of the document. This link appears at the foot of the page, along with the contact details.
Sedoe holds the copyright to all original material produced and displayed on this site. Users may not copy or reproduce the original material displayed on this site without the express written consent of Sedoe.
Rules And Regulations
User access to and use of this site is subject to all applicable federal, state and local laws and regulations.
Hosting Terms & Conditions
1.) Account Setup / Email on file We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. Providing false contact information of any kind may result in the termination of your account.
2.) Content All services provided by Sedoe may only be used for lawful purposes. The laws of the federal, state and local laws and regulations apply.
The customer agrees to indemnify and hold harmless Sedoe from any claims resulting from the use of our services.
Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of anothers copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. If you believe that your copyright or trademark is being infringed upon, please email
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with the information required. If the request is of a licensing issue, we may require further documentation.
Using an account as a backup/storage device is not permitted, with the exception of one cPanel backup of the same account. Please do not take backups of your backups. Examples of unacceptable material on all servers include:
* Topsites * IRC Scripts/Bots * Proxy Scripts/Anonymizers * Pirated Software/Warez * Image Hosting Scripts (similar to Photobucket or Tinypic) * AutoSurf/PTC/PTS/PPC sites * IP Scanners * Bruteforce Programs/Scripts/Applications * Mail Bombers/Spam Scripts * Banner-Ad services (commercial banner ad rotation) * File Dump/Mirror Scripts (similar to rapidshare) * Commercial Audio Streaming (more than one or two streams) * Escrow/Bank Debentures * High-Yield Interest Programs (HYIP) or Related Sites * Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme) * Sale of any controlled substance without prior proof of appropriate permit(s) * Prime Banks Programs * Lottery Sites * MUDs/RPGs/PBBGs * Hateful/Racist/Harassment oriented sites * Hacker focused sites/archives/programs * Sites promoting illegal activities * Forums and/or websites that distribute or link to warez/pirated/illegal content * Bank Debentures/Bank Debenture Trading Programs * Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com) * Mailer Pro * IRCD (irc servers) * IRC Scripts/Bots * Pirated Software/Warez * IP Scanners * Bruteforce Programs/Scripts/Applications * Mail Bombers/spam Scripts * Escrow * High-Yield Interest Programs (HYIP) or Related Sites * Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme) * Sale of any controlled substance without prior proof of appropriate permit(s) * Prime Banks Programs * Lottery Sites * Hateful/Racist/Harassment oriented sites * Hacker focused sites/archives/programs * Sites promoting illegal activities * Forums and/or websites that distribute or link to warez/pirated/illegal content * Bank Debentures/Bank Debenture Trading Programs * Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com) * Mailer Pro
Sedoe services, including all related equipment, networks and network devices are provided only for authorized customer use. Sedoe systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability, and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of Sedoe system(s) constitutes consent to monitoring for these purposes.
Any account found connecting to a third party network or system without authorization from the third party is subject to suspension. Access to networks or systems outside of your direct control must be with expressed written consent from the third party. Sedoe may, at its discretion, request and require documentation to prove access to a third party network or system is authorized.
We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.
Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via email and will have a response within 48 hours.
If in doubt regarding the acceptability of your site or service, please contact us at
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and we will be happy to assist you.
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita):
Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.
Violations will be reported to the appropriate law enforcement agency.
It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as user name and password. It is required that you use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change/update your password.
3.) Zero Tolerance Spam Policy We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and purchased lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.
Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
Sedoe reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.
Sedoe reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee or any charges incurred for blacklist removal. This cost of the clean up fee is entirely at the discretion of Sedoe.
4.) Payment Information You agree to supply appropriate payment for the services received from Sedoe, in advance of the time period during which such services are provided. You agree that until and unless you notify Sedoe of your desire to cancel any or all services received, those services will be billed on a recurring basis. This includes when accounts are suspended.
Cancellations must be done in writing via email. Once we receive your cancellation and have confirmed all necessary information with you via e-mail, we will inform you in writing (typically email) that your account has been canceled. If you do not hear back from us, or do not receive a confirmation email within 24 hours, please contact us via phone. We require that cancellations of service are done online to confirm your identity.
As a client of Sedoe, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree that until and unless you notify Sedoe of your desire to cancel any or all services received (by the proper means listed in the appropiate section of the Terms of Service), those services will be billed on a recurring basis, unless otherwise stated in writing by Sedoe. Sedoe provides a 30 day grace period from the time the invoice is generated and when it must be paid. Any invoice that is outstanding for 30 days and not paid will result in account suspension until account balance has been paid in full. Access to the account will not be restored until payment has been received.
Sedoe reserves the right to change the monthly payment amount and any other charges at anytime.
5.) Backups and Data Loss Your use of this service is at your sole risk. Our backup service is provided to you as a courtesy. Sedoe is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Sedoe servers. Backups will not be provided for accounts that have been suspended or terminated for any reason unless otherwise agreed to in writing by Sedoe.
6.) Cancellations and Refunds Sedoe reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.
Any abuse to Sedoe and/or associates in any medium or format will result in the suspension or termination of your services.
Customers may cancel at any time via email.
There are no refunds on dedicated servers, administrative fees or install fees for custom software.
Violations of the Terms of Service will waive the refund policy.
7. Resource Usage
User may not: a) Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc. b) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD. c) Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers. d) Run any software that interfaces with an IRC (Internet Relay Chat) network. e) Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers. f) Participate in any file-sharing/peer-to-peer activities g) Run any gaming servers such as counter-strike, half-life, battlefield1942, etc h) Run cron entries with intervals of less than 15 minutes. i) When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include("http://yourdomain.com/include.php") use include("include.php")
8.) Bandwidth Usage You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.
9.) Money back Guarantee Sedoe will not activate new orders or activate new packages for customers who have an outstanding balance with Sedoe. For a new order to be setup or a new package to be activated, you must have a balance of $0.00, unless otherwise stated by Sedoe in writing
10.) Non-reseller accounts Accounts may not resell web hosting to other people, if you wish to resell hosting you must use a reseller account.
12.) Dedicated Servers Sedoe reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our datacenter. It is the responsibility of the client to ensure that there is a valid email address and current root password on file for their dedicated server on file to prevent downtime from forced password resets. Sedoe reserves the right to audit servers as needed and to perform administrative actions at the request of our datacenter. Dedicated servers are NOT backed up by us and it is the responsibility of the client to maintain backups or have a solution for this. You may purchase an additional hard drive and maintain backups to it as the most simple solution. Please contact
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if you wish to obtain a secondary hard drive. It is your responsibility to maintain backups.
13.) Price Change The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on Sedoe.com, and the right to increase the amount of resources given to plans at any time.
14a.) Indemnification Customer agrees that it shall defend, indemnify, save and hold Sedoe harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Sedoe, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Sedoe against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Sedoe; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Sedoe's server.
14b.) Arbitration By using any Sedoe services, you agree to submit to binding arbitration. If any disputes or claims arise against Sedoe or its subsidiaries, such disputes will be handled by an arbitrator of Sedoe's choice. An arbitrator from the American Arbitration Association or the National Arbitration Forum will be selected in the state of Texas. Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules. All decisions rendered by the arbitrator will be binding and final. The arbitrator's award is final and binding on all parties. The Federal Arbitration Act, and not any state arbitration law, governs all arbitration under this Arbitration Clause. You are also responsible for any and all costs related to such arbitration.
15.) Disclaimer Sedoe shall not be responsible for any damages your business may suffer. Sedoe makes no warranties of any kind, expressed or implied for services we provide. Sedoe disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Sedoe.
16.) Disclosure to law enforcement Sedoe may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.
18.) Changes to the TOS Sedoe reserves the right to revise its policies at any time without notice.
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